B2B E-Commerce Fulfilment

For modern B2B e-commerce enterprises, fulfilment has transcended the role of a back-office operation into a vital component of customer satisfaction and retention.

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With digital disruption and increasingly complex supply chains, the need for precision and agility in fulfilment services is non-negotiable. Our integrated solutions, automated processes, advanced warehousing technologies, and customer-focused approach are revolutionizing the industry, ensuring your e-commerce venture thrives in this dynamic environment.

At Redwood Fulfilment, we navigate the intricate web of B2B e-commerce fulfilment with strategic finesse. From the initial online order to the final delivery, we handle each step with precision and attention to detail, ensuring the best for your business and your clients.

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Want to learn more about how we can help your business reach new heights? Fill in the form below and we’ll be in touch for a no-obligation chat.

Contactperson

Erwin Regtvoort
Manager Customer Service and Customs

+31 88 996 4846
erwin.regtvoort@redwoodfulfilment.com

Integrated E-Commerce Fulfilment Solutions

Our advanced Warehouse Management System (WMS) consolidates multiple facets of fulfilment under one digital roof. This seamless ecosystem encompasses inventory and order management, customs clearance, transportation planning, and customer relationship management.

Effortless integration with major e-commerce platforms.
Streamlining operations with our advanced WMS.
Automated and synchronized order processing for maximum efficiency.

The platform is tailored for third-party logistics (3PL) providers, catering to both B2B and B2C fulfilment needs. It is designed to handle complex processes with ease, including order batch allocation, batch picking, value-added services, dynamic replenishment, serial number scanning, and the adherence to the First In, First Out (FIFO) method. What sets this WMS apart is its continuous integration with the latest Microsoft technologies, ensuring that your e-commerce fulfilment is always ahead of the curve.

Warehouse-e-commerce-redwood-fulfilment--scaled

Seamless E-Commerce Platform Integration

By bridging the gap between your enterprise resource planning (ERP) system and e-commerce platform, we enable real-time data sharing, automate inventory updates, and orchestrate a flawless customer experience. Our commitment to e-commerce success extends to seamless integration with major platforms, ensuring that your business can reach its full potential without barriers:

Whether you operate on a local or global scale, our logistics network is equipped to handle the complexities of modern e-commerce, providing seamless, end-to-end fulfilment services that drive business growth and customer satisfaction.

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Customized Order Management

Understanding the uniqueness of B2B operations, we tailor our order management to meet varied requirements. Whether it’s handling bulk orders or customizing each shipment, our system and team adapt seamlessly to your business demands.

Tailoring to unique B2B requirements.
Advanced technologies for efficient bulk order handling.
Meticulous customization for detailed order specifications.
Precision in assembly and packaging, enhancing the customer experience.

Our team, equipped with the right tools and training, is adept at managing these intricacies, ensuring each order is prepared with utmost care and in accordance with the client’s specifications.

FAQ

What do you mean by B2B in e-commerce?

B2B stands for “business-to-business,” and in e-commerce, it refers to transactions conducted electronically between businesses rather than between a business and individual consumers. This can include selling products, services, or information from one business to another through online platforms.

What are types of fulfilment? The main types of fulfilment include:

The four types of B2B relationships are:

Producers and Manufacturers: Businesses that purchase goods or raw materials from other businesses to produce finished products.
Resellers: These include wholesalers, brokers, and retailers who buy finished products to sell them to other businesses or the final consumers.
Governments: Transactions involving products and services between businesses and government agencies.
Institutions: Non-commercial organizations like hospitals, schools, and non-profits that buy products and services for operational purposes.

Is fulfilment the same as shipping?

Fulfilment and shipping are related but distinct processes within the e-commerce logistics chain. fulfilment refers to the entire process of handling orders, from receiving, processing, and packing to the final preparation for shipment. Shipping, on the other hand, specifically deals with the transportation of the order from the warehouse or fulfilment center to the customer’s address. So, while shipping is a part of fulfilment, it does not encompass the entire fulfilment process.

Customer-Focused B2B Services

Our dedicated support teams specialize in B2B operations, providing tailored assistance and transparent communication throughout the fulfilment process. By focusing on anticipating and preventing issues, we ensure a superior level of customer support and satisfaction.

Commitment to superior customer support.
Dedicated support teams for tailored assistance.ň
Anticipating and preventing issues for a seamless experience.

Our customer-focused services aim not just to solve problems but to add value to your business by refining our strategies with the intelligence gathered from order data and customer feedback.

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Ready to Scale Up?

Speak to one of our fulfilment specialist and we’ll arrange a consultancy call, to discuss your current operations, future ambitions and barriers standing in your way.

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