FAQ
What does fulfillment mean?
Fulfillment in e-commerce refers to the entire process of receiving, processing, and delivering orders to customers. It includes steps from warehousing and inventory management to packing, shipping, and handling returns.
What are types of fulfillment? The main types of fulfillment include:
- In-House Fulfillment: Managed internally by the e-commerce business.
- Third-Party Logistics (3PL): Outsourced to a company that specializes in logistics.
- Dropshipping: The seller does not keep goods in stock but instead transfers order details to a third party who ships directly to the customer.
- Hybrid Fulfillment: A combination of in-house and third-party logistics solutions.
Is fulfillment the same as delivery?
No, fulfillment is not the same as delivery. Fulfillment covers the entire process from receiving orders to preparing them for shipment, whereas delivery specifically refers to the transportation of the order from the warehouse to the customer’s doorstep.
Does fulfillment mean shipping?
Fulfillment includes shipping but encompasses more than just shipping. It involves the complete process from inventory storage, order processing, packaging, and finally shipping the product to the customer.
B2B Fulfillment:
We streamline the process of delivering large-scale orders directly to your business clients, ensuring efficiency and precision.
B2C Fulfillment:
We handle every step of delivering your products directly to consumers, providing fast, reliable service to enhance customer satisfaction.